Banking royal commission: Westpac made claim against chronically ill pensioner's house
Westpac Bank made a claim against the house of an elderly pensioner with multiple debilitating health conditions after it had allowed her to become guarantor for her daughter’s loan, and her daughter’s business failed.
The pensioner was only allowed to stay in her home after New South Wales Legal Aid made a claim to the financial services ombudsman on her behalf and Westpac agreed to let her stay there until she died.
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